Payments 💰

General payment Inquiries

• Can I be refunded to a different credit card or bank account?
• I need to make a request to the billing team. How can I contact them?
• What forms of payment can I use?
• Can I transfer my settled or pending payments to another person?

Stripe (Billing Dashboard)

• How to log in to the customer billing portal?
• How to make a payment in the billing account?
• How to access the receipt/invoice and pay open installments?
• How to update the billing address?

GUILD

• Is there a GUILD FAQ’s?
• How do I set up the Multi-Factor Authentication for GUILD’s Roll Call site?
• What is the process to obtain an invoice with GUILD?
• How can I apply using Guild’s sponsorship letter?

Climb

• What is our 0% interest fee plan from Climb financing?
• Where can I find information about Climb’s interest rates and fees?
• Where can I see Climb’s financing offer?
• Where can I go if I have questions about the CLIMB loan?

Email Notifications

• What is the “Final Notice” email?
• What is the “Outstanding Balance Due” email?
• What is the Failed Payment notifications?

Tax Related Questions 🧾

• Does Product School provides 1098-T form for tax purposes?
• Where can I request Product School ID # for IRS?
• What tax forms does the Product School provide?